Frequently Asked Questions
Explore the most frequently asked questions about our photo booth hire services
Choose a topic from the options below to explore and learn more
Pre-Event
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After securing your booking we will send you over a design questionnaire. Our design team will use your answers to this questionnaire, along with any assets you provide us, to personalise your event.
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You should generally leave a 2-week buffer before your event date so we can ensure we can provide a premium service. However, we can service event requests that are locked in 48 hours before your event date if we have an available booking slot.
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We will need a time, date, location and the details on the type of event you will be having.
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Our photo booths work best in a designated area of 2x2 meters or more, not including any backdrops. If you have any concerns over venue spacing you can always contact us directly and we can provide you with further information.
Post event
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After your event we will send you a link to your online gallery up to 48 hours after your event has finished. The online gallery is where all your event captures will be saved. We can also send you a zip file of all the captures taken for you to download at one go.
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Along with your online gallery, your data captures will be available up to 48 hours after your event has finished. For any content captures like reels or event photography, they will be edited and available up to 7 days after your event has finished.
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After choosing a data capture add-on, we will send you a downloadable csv. and .xlsm file including all the captured data from your event.
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By default, your online gallery will be accessible for a year. After the first 365 days, you’ll have to reach out to us directly to obtain gallery access.
Bookings
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At the moment, we exclusively provide our services within London, Greater London and Essex. Unfortunately, we are unable to accommodate bookings outside these areas at this time.
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We will try to accommodate this by booking you in at your next available date. For any cancellations, please see our cancellation policy in our Terms and Conditions.
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Our private and business hire types are the two main types of categorisation we use to create your event package. Generally, business hire is for individuals representing a business or brand. Our private hire is for clients who fall outside of this.
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Please visit Our Services page for a list of packages and prices.
Photo Booths
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Our photo booths are 1.12 meters in height and would need at least 1.2-2 meter distance from the booth to take the best photos. You would need to factor in more space to accommodate for add ons like backdrops.
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At the moment we do not offer physical print outs, however we have a range of additional add ons including props, backdrops, balloon arches and more.
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Once the appropriate space has been allocated, our digital photo booths takes around 15 minutes to set up. For any add ons like backdrops, props etc, we usually will arrive at the venue 30-45 mins prior to the start time.
Pricing
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Any discounts provided will fall in conjunction with any promotions we are offering at the time of the booking. We are able to offer a flexible package structure for any events that do run across multiple days.
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To secure your booking, we require a deposit of 50% of the total value.. For any additional information on our payment structure, please see our terms and conditions.
Legal
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By agreeing to book with Divine Photo Booths you have to opt into our Terms and Conditions. If you want to raise a concern with any of our terms you can contact us before booking.
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Our insurance policy is listed in our Terms and Conditions. In summary, you (the client) would be liable to cover any damages caused during and event, whether caused by yourself or your guests.
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We frequently share our event content across our social media channels to help promote our brand but we also respect our clients’ privacy. You can always contact us if you’d like for us not to share any content and we will respect your requests.
Online bookings must be made at least 7 days in advance.
For bookings in the next 7 days, or any questions not listed in the FAQs, please contact us
Our packages
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Hosting a birthday, wedding, or brand launch? Our booths are perfect for any venue—effortless to use and great for capturing special moments.
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Customize your corporate event with branded booths, personalized backdrops, and tailored services for customer insights or employee feedback. Let us enhance your experience!
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Capture timeless elegance with our GLAM hire package, featuring stunning black-and-white photography that exudes sophistication and class. Perfect for black-tie affairs or just because!